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Material Sourcing
We source ethically mined, natural gemstones and premium metals from trusted partners all over the world. Each stone is chosen by hand — not just for its clarity or cut, but for its character. We believe that true beauty lies in the details that can’t be replicated: a subtle hue, a natural imperfection, a spark that feels alive. Only the finest materials move forward to become part of a Helen & Harper creation.
Crafting
Once the materials are selected, our artisans begin shaping each design by hand. Using traditional techniques, they melt, cast, and sculpt premium metals into graceful forms — guided by sketches that balance vintage inspiration with modern refinement. Every curve, clasp, and contour is carefully crafted to create a piece that feels timeless, sturdy, and full of .
Setting & Finishing
Each gemstone is carefully set by hand, ensuring strength, balance, and lasting beauty.
Select designs are then brought to life with delicate hand-painted details and a rich, multi-layer 18k gold plating applied only where the design calls for it.
Every piece is carefully inspected before leaving the atelier — polished to a smooth finish and ready to be treasured for years to come.
100-Day Money-Back Guarantee
Every piece comes with a 100 day money back guarantee. If you’re not completely satisfied, return it for a full refund—no questions asked.
Our physical store has now closed, but the webshop will remain open as long as stock lasts. The 100 day money back guarantee remains in effect, regardless of whether the store is open or not.
FAQs
Our 5-Year Warranty covers any defects in the craftsmanship or materials of your watch. If there's an issue with how it's made, we’ll repair or replace it. It doesn’t cover damage from accidents, misuse, or everyday wear.
We offer an easy return process! You have 30 days to return your order if you are not satisfied. Simply contact our customer service or follow the instructions on our website. We'll make sure everything is quick and easy.
I’m always here to help! Whether you have a question or just want to chat about my jewelry, I’m available every day of the week.
My hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 3:00 PM
Email me at: contact@helenharperjewels.com
Yes. My jewelry is crafted with high-quality materials and is designed to last. My stainless steel pieces are 100% waterproof and will never tarnish.
Every piece is handcrafted with care, using the finest gems and materials, ensuring both beauty and longevity.
We accept American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay.
